Contact Us
We'd love to hear from you! Get in touch with our team for support, feedback, or any questions about GoLuma.
Telegram Support
Get immediate help and support through our official Telegram support channel.
@goluma_supportEmail Support
Send us detailed questions or feedback via email for comprehensive responses.
support@goluma.fitCommunity Chat
Join our player community to share experiences and get help from other players.
@goluma_chatFrequently Asked Questions
How do I start playing GoLuma?
Simply search for @GoLumaBot on Telegram, click start, and begin your healthy adventure! You'll receive your first Lumo companion immediately.
Is GoLuma completely free?
Yes! GoLuma is completely free to play. There are no hidden costs, subscriptions, or premium features. Enjoy the full game experience at no cost.
How does the AI recognize my health activities?
Our AI analyzes photos you share of drinking water, meals, rest activities, and eye care. The system is designed to recognize genuine health behaviors and reward you with Luma energy accordingly.
Can I play GoLuma in my language?
GoLuma supports multiple languages including English, Chinese, Spanish, Portuguese, and many others. The bot automatically detects your language or you can change it in settings.
How do I create or join a community?
To create a community, invite @GoLumaBot to your Telegram group. To join existing communities, ask in our community chat @goluma_chat for recommendations and invitations.
What should I do if I encounter a bug?
If you find a bug or technical issue, please report it to our support team at @goluma_support with details about what happened. We'll investigate and fix it quickly.
Prefer Direct Contact?
While we don't have a contact form yet, we're always available through Telegram and email. Our team is committed to responding to all inquiries promptly and providing the best support possible.