Privacy Policy

1.1 Personal Information

When you use GoLuma through Telegram, we collect basic information provided by Telegram including your username, user ID, and profile information that you choose to share. We do not collect any additional personal information beyond what is necessary for the game functionality.

1.2 Health Activity Data

GoLuma collects health-related activity data that you voluntarily share through the game, including photos of water consumption, rest activities, eye care, and meals. This data is used solely to provide game functionality and calculate your Luma energy rewards.

1.3 Usage Data

We collect information about how you interact with the game, including commands used, game progress, community participation, and technical data necessary for providing the service. This helps us improve the game experience and fix technical issues.

2.1 Game Functionality

• Process your health check-ins and calculate Luma energy rewards
• Maintain your game progress, companion collection, and community participation
• Enable social features like leaderboards and group activities
• Provide personalized game experiences and recommendations

2.2 Communication

• Send you game notifications and updates through Telegram
• Respond to your support requests and feedback
• Provide important service announcements and policy updates

2.3 Service Improvement

• Analyze usage patterns to improve game features and user experience
• Monitor and maintain system performance and security
• Develop new features and game content based on user feedback

3.1 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used exclusively for providing and improving the GoLuma gaming experience.

3.2 Service Providers

We may share your information with trusted service providers who help us operate the game, such as cloud hosting services, database providers, and analytics tools. These providers are contractually bound to protect your information and use it only for the purposes we specify.

3.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

3.4 Community Features

Some information may be shared within the game community, such as your username on leaderboards, community oasis contributions, and public game activities. You can control your participation in these features through your game settings.

4.1 Security Measures

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure server infrastructure, regular security audits, and access controls limiting data access to authorized personnel only.

4.2 Security Limitations

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security practices and respond quickly to any potential threats.

5.1 Access and Control

• Request access to your personal data that we have collected
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data (subject to certain limitations)
• Opt out of certain data processing activities

5.2 Account Management

You can stop using GoLuma at any time by ceasing to interact with the bot. If you wish to have your data deleted, please contact our support team. Note that some data may be retained for legal compliance or legitimate business purposes as outlined in our data retention policy.

5.3 Exercising Your Rights

To exercise any of these rights, please contact us through our official Telegram support channel @goluma_support or email us at privacy@goluma.fit. We will respond to your request within 30 days and may require verification of your identity for security purposes.

We retain your personal information for as long as necessary to provide the game service and fulfill the purposes outlined in this privacy policy. Game data including your progress, companions, and community contributions are retained while your account is active. Health activity data is retained for up to 2 years to provide historical insights and improve AI recognition features. After account deletion, most personal data is removed within 30 days, though some anonymized data may be retained for analytics and service improvement purposes.

GoLuma is a global service, and your information may be transferred to and processed in countries other than your own. We ensure that all international data transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information, including standard contractual clauses and adequacy decisions where applicable.

GoLuma is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided personal information to us should contact us immediately.

9.1 Telegram Platform

GoLuma operates on the Telegram platform and is subject to Telegram's Terms of Service and Privacy Policy. We recommend reviewing Telegram's privacy practices as they handle the underlying messaging infrastructure and some basic user data.

9.2 AI Services

We use AI services to analyze health activity photos and provide intelligent recognition features. These services process your submitted images but do not store them permanently. We ensure that AI service providers comply with our privacy standards and data protection requirements.

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and through the game. Your continued use of GoLuma after such changes constitutes acceptance of the updated privacy policy.

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: